Miner issues and solutions
includes commonly encountered issues that users may experience, along with troubleshooting tips.
  • The miner has been shut down due to high-temperature protection being triggered.
  • The new miner cannot obtain an IP address.
  • Red light blinks slowly/IP cannot be found/cannot enter the miner dashboard
  • Firmware upgrade failed
  • Cannot connect to mining pool/Fails to connect to mining pool/Mining pool is not ready yet.
  • Miner is "overheat"/The miner dashboard displays "overheat"
  • HW error is higher than 5%
  • Reject rate is higher than 5%
  • Both HW error and Reject rate is higher than 5%.
  • After an upgrade, if the miner doesn't work normally, what should I do?