Miner issues and solutions
includes commonly encountered issues that users may experience, along with troubleshooting tips.
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The miner has been shut down due to high-temperature protection being triggered.
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The new miner cannot obtain an IP address.
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Red light blinks slowly/IP cannot be found/cannot enter the miner dashboard
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Firmware upgrade failed
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Cannot connect to mining pool/Fails to connect to mining pool/Mining pool is not ready yet.
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Miner is "overheat"/The miner dashboard displays "overheat"
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HW error is higher than 5%
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Reject rate is higher than 5%
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Both HW error and Reject rate is higher than 5%.
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After an upgrade, if the miner doesn't work normally, what should I do?