FAQs

Payment Method

What payment method we accept?

lf you would like to place an order via our official website, you can pay directy withcryptocurrency, such as Usdt, Bitcoin, Ethereum, Litecoin etc.
Do I have to pay for my order at the time of placing the order?

Yes, as the price of miner machines would be flustrating everyday, we do recommend customers to settle the payment on time, so that we can lock the goods for you directly.
Do I need a Coinbase commercial account to pay with cryptocurrency?

It is unnecessary to use a Coinbase commercial account to do the payment for your orders, you can use any cryptocurrency account you have to do the payment.
How long will it take for an order to ship?

For those in stock machines, we will arrange the shipment immediately and they will arrive your country in approximately 5-10 business days. For the pre-orders, the final shipment schedule will be subject to the factory. We will arrange the shipment within 1-2 days after the manufacturer releases the goods.
Will there be any customs or duty fees to be paid upon receipt of the order?

Yes, you need to pay the local custom duties once the goods arrived in your country, just contact your local logistic company to pay the fees is OK, all the shipment will be done via DAP shipping terms. if necessary, we can provide the commercial invoice with a value you would like to declare.

Transportation

Where do you ship the goods from?

All the miners are stored in our warehouses in Hong Kong or Shenzhen. We will choose the right shipping location for you according to your requirements.
What payment method we accept?

lf you would like to place an order via our official website, you can pay directy withcryptocurrency, such as Usdt, Bitcoin, Ethereum, Litecoin etc.

After-sales

Do you provide warranties on your mining equipment?

Yes, we offer warranties on all our mini hardware. The warranty penod may vary by product. Please check the product details for specific information.
How long is the warranty?

The warranty period for all our mining machines is 180 days.
what if l need technical support after my purchase?

Our customer support team is available to assist you with any technical issues you may encounter after your purchase. You can reach us via email, phone, or our support porta.
what should i do if my mining equipment is defective?

lf you receive defective equipment, please contact our customer support team immediately, We willassist you with troubleshooting and, if necessary, arrange for a replacement or repair under warran.
What is the daily revenue?

The income of large currencies is relatively stable, and the income of small currenciesfiuctuatesgreatly due to the influence of many factors, lf you want to know the specificrevenue of the productevery day, you can log in to the mining pool website.