How can we help?

We accept major cryptocurrencies, including USDT, Bitcoin, Ethereum, and Litecoin. Credit card and PayPal options may also be available; any applicable processing fee is shown before payment.

Payment is required when you place the order. Miner prices and availability can change quickly, so an order is secured only after payment is confirmed.

No. You can pay from any compatible cryptocurrency wallet or exchange account. Always confirm the network and wallet address before sending funds.

In-stock miners are normally dispatched as soon as payment and order details are confirmed. Pre-order timing depends on the manufacturer's release schedule. Tracking is shared after dispatch.

Most international shipments arrive in approximately 5–10 business days after dispatch. Customs processing, remote locations, and carrier delays can affect the final delivery date.

Orders are generally dispatched from our Hong Kong or Shenzhen warehouses. We select the most suitable location based on stock, destination, and order requirements.

Orders are generally shipped under DAP terms, so the recipient is responsible for local import duties, taxes, and clearance fees. Please check the rules in your destination country before ordering.

Yes. Warranty coverage applies to eligible mining hardware and may vary by product or manufacturer. Check the product page and warranty terms for the exact coverage period and exclusions.

Do not power on visibly damaged equipment. Keep all packaging, take clear photos and an unboxing video, then contact support promptly with your order number and the miner's serial number.

Email or message our support team with the exact miner model, serial number, firmware version, dashboard screenshots, logs, and a description of the troubleshooting steps already attempted.

No. Mining revenue changes with coin price, network difficulty, pool performance, electricity cost, and other factors. Use current pool data and a profitability calculator before making a decision.